I just used this guide and it worked perfectly. Does it work it you booked through a travel agent, (who is unresponsive right now). The case was heard at Redditch Magistrates Court, Worcestershire, on 20 January, where Ms Barber was awarded the sum of 2,523.42 to cover flights, interest up to the date of judgment and costs. And I think I used some points to part pay will those be refunded too? if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. You can update your choices at any time in your settings. What happens if you try to repeat the process? Enter the booking reference number in the relevant field. She confirmed my details, and then filled out a form on her end. Hi. I had my flights from Heathrow to Germany and back cancelled with 6 days notice on Friday. Think of yourself first because you dont matter to these companies! CEDR is an independent dispute resolution provider, which is certified by the Civil Aviation Authority. Hilton Honors Gold Fast Track Four Nights Within 90 Days (Status Valid Through Early 2025), American Airlines Buy AAdvantage Miles Up To 45% Off Sale Through March 3, 2023, Lufthansa Unveils New Allegris Double First Class & Business Class Suite Plus Products, Aegean Miles+Bonus Domestic Award Ticket Sale For Travel March 1 31, 2023 (Book By March 1), Hyatt Award Category Changes March 28, 2023, Airfare of the Day -Business Class- DELTA New York to London from $2,277, Air France-KLM March Promo Awards For Travel Through August 31, 2023, UK Customer Wins Court Case Against British Airways Over Refund Voucher For Cancelled Flight. Hope you have a lovely day ahead! Click Cancel and refund flight(s) in the Manage my booking page. A few thousand dollars at stake. You can claim compensation if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. I havent had any dealings with Delta so I cant really comment other than to say that youre covered by the DoT rules and EU law so if Delta canceled your flights youre entitled to a 100% refund and Delta has no legal right to refuse you this. Finally, I received an email from British Airways that said per its fare rules, it could not offer a refund. I got my email very quicklybut that was a few days ago. Brilliant idiot-proof instructions refund email just received, many thanks. Big mistake! Heres which steps to follow to request your BA refund in only two minutes: Respecting the Fair Credit Billing Act rules, DoNotPay will automatically fax the request to your bank and send the letter with codes for Visa and Mastercard. Thank you for contacting British Airways. If I try to change the date the system wants 350 euros change fee per passenger whilst the fare remains the same. I spent hours waiting on the phone with them. Just completed it successfully. Is your connecting flight disrupted by the British Airways flight thats been delayed for five hours or canceled? DEPLORABLE CUSTOMER SERVICE. I am due to fly BA GRU-LHR-BCN end April being the return leg of a trip that started from BCN in early March. If these items were booked through British Airways please contact us. If you booked your connecting flight separately with another airline, we won't be able to help, even if our flight was delayed. Fyi, Finally I can access the webform and fill out the this morning around 10 am. 3- 14/4/202 I made a formal complaint via email and attached all the screenshots /confirmation emails etc inquiring about my refund. Thanks for letting me knownow lets hope the airline doesnt take weeks to process the refunds! Despite laws in place saying airlines must give people back. Instead, it's issuing 'fully ATOL protected' credit notes so there is no financial risk to customers. Ive thoroughly reviewed all the information youve sent us, and I can confirm that we believe weve dealt with your case fairly and appropriately. Have BA sussed out this method and blocked it? After receiving a cancellation email, I called BA to request a refund. Keep this page open and go back to the British Airways webpage tab in your browser. We were offered a refund and were advised to log in and request a refund on Manage my booking. Use this form to log in to your account or to create an account for the British Airways executive club. I booked through my credit card rewards program, so British Airways was refusing to give me a refund even though my credit card rewards program informed me that BA was the one in control of the credit. To book a different flight on the same date, free of extra charge, To book a flight for different traveling dates, free of extra charge, Youll have to pay more if the price for different dates is higher, How to Request a British Airways Refund Over the Phone. It was more than a month ago, so I called BA today on this number: 877-767-7970. Once again they seem intent on sabotaging their once-good reputation. Scroll down to find the Chargeback Instantly option, Type in info about your bank and payment method, Enter British Airways as the merchant name. I was so outraged by BAs deceitfulness that i closed down the website with a view to contacting BA by telephone. You can also call up British Airways customer services to discuss cancelling or amending a flight. Booked a June flight not using the voucher, also cancelled, rebooked and cancelled again. When I called to explain I was basically told tough luck. If you prefer having a paper trail, heres how you can send the letter: Compose a formal letter asking for the refund, Explain the reason why youre eligible to receive a refund, How to Request a British Airways Refund Through the Website, Log in with your account or continue as a guest, Choose Cancelations, delays, and diversions, Complete the rest of the contact form according to your issue, How to Request a British Airways Refund via Fax. Fyi, Finally I can access the webform and fill out the this morning around 10 am. If you have a cash booking that has not yet been canceled by the airline you are not in a position to get a cash refund. We will review your request and calculate the refund amount payable. Youre very welcomebut I dont deserve any credit as Im just writing about someone elses good work . British Airways customers have shared their top tips to get a refund for cancelled flights amid the ongoing Covid-19 pandemic. Any part used Future Travel Vouchers will also be refunded. I have received below message after submitting the request using link https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund, Your request to cancel and refund your flights has been sent. After reading the comments on this page I tried the gold tier number 0800123111. Call back and dont take no for an answer. Call the BritishAirways Holidays 24-hour helpline. We had paid a 300.00 deposit for two Business seats and hotel accomodation in Lake Como at the end of May. If you have other items in your booking you wish to cancel (e.g. It looks like your flight wasnt canceled after all. Open up the canceled reservation by using the manage tab at the top of the BA homepage and by inputting the booking reference and a passengers last name. Enter the booking reference number in the relevant field. I almost stopped at the screen where they wanted a valid email address! So frustrating. I dont think Ill ever be booking with BA again after this shady business. If your flight is delayed for 5 hours or more, you can get a refund for the parts of your journey you did not fly. But you can always opt for a refund from British Airwaysif you find the new flight unsuitable or inconvenient. But I am still waiting comfirmation email since 1:40 PM. 4- Today 1/5/2020, I received a full refund Hurray!! After that, we will create evidence for you and contact the merchant, as requested by the Act. Todays Airfare of the Day goes to British Airways and their basic season midweek business class excursion fares valid for British Airways has penned a codeshare agreement with South Africa-based Airlink that helps travelers from BA reach destinations in Southern Todays Airfare of the Day goes to American Airlines and their business class excursion fares valid for round trip travel Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. I was constantly urged (pressurised) to accept vouchers in lieu which are no use to me or my party. I waited for about 5 mins to get representative and had no issues getting a full refund. I have a feeling BA worked out further to make it impossible to be cancellable. Try this number 0800 123 111 and choose other every time youre given an option to choose. Thats great!! and use it for any of your future flights. Its been two days and still no confirmation email from BA. Important information about your booking If no email arrives in the next day or so, I guess we may need to follow up by phone but fingers crossed! The Java script business didnt seem to do anything for me. Hi, thanks so much for this tip ! Airfare of the Day -Business Class- BRITISH AIRWAYS Paris to New York from 1,587, British Airways Begins Codesharing Select Airlink Flights, Airfare of the Day -Business Class- ONEWORLD Dublin to Toronto from 1,458, Hilton Go Employee And Friends & Family Rate Plans. After all, the button they clicked on promised them an option for a refund but the page it led to just offered a voucher a lot of people are going to think that the voucher *is* the refund. This should appear on your statement within 30 days. But the CMA said the airlines might have. British Airways cant keep your money under any circumstances. Brilliant, it seemed to go through, will wait and see. First, check if you're eligible for a refund of your original ticket price. Refund received today, 4 business days after the call. Every. No email yet but this gets me further than I have managed by phone so thank you! BRITISH AIRWAYS. Besides, if you gave your ticket to a government official or British Airways as proof that you will leave the country, you may not get a refund unless you prove that you will use a different airline or even mode of transport to leave the country or you have permission to stay in the country. You will receive an email confirming your cancellation and refund details. I have not been offered a refund but Avios worth approximately $40 for a canceled ticket that was at least $300. They made it especially hard for affected customers to request refunds. If you have any car or hotel reservations, or insurance associated with this booking you will need to cancel them separately. Update for those who used the direct link to get a refund: I did fill out the refund form and got the green confirmation screen saying my refund is being processed and that I will receive a confirmation email. Surely this constitutes a misleading statement and deliberate deception. The standard cancellation and refund fee is 35 British pounds ($39.77) per person. Ive tried all the different phone options but they all end with Due to the exceptionally high volume of calls, we are not able to take your call at this time. is this applicable for credit card booking? Now Im on the refund webpage. Traveling For Miles and CardRatings may receive a commission from card issuers. Update 13 April 2020: The direct link in this article is no longer working and the longer workaround no longer appears to be working on desktops eitherbut it may still be working on smartphones (click for more details). So heres hoping the link you gave worked! Find many great new & used options and get the best deals for British Airways Boeing 767 Issue 5 Safety Card at the best online prices at eBay! . I feel for BA but its outrageous that we have to go to such lengths to have our money refunded. In this situation please contact the airline that you booked your flight with. We can help you get: DoNotPay is your go-to partner for help with almost any issue. You just went round and around in a circle before they cut you off. This button displays the currently selected search type. Thanks so much. When British Airways cancels Carrie Christensens flight, she asks the carrier for a refund. Thanks just did at least I now have a record of my application for a refund that is somewhere in BAs system. Fantastic! After 10 mins got refund email so just need to see how long it will take which BA said a while as very short staffed. Thanks. Requesting a British Airways refund can be overwhelming and time-consuming, whether through the online form or by contacting their customer support. Brilliant stuff works! Its purpose is to help you manage your customers as well as suppliers and bank accounts efficiently.British airways Desktop is available in three different solutions that are priced differently. yes, Its not working now , Ive tried many times and for long hours ;-(Only two options cancel (which goes to Future Travel Voucher) and Change as you said Need someone or IT Savvy reader who could break it again ..Tried this link below also is not working , BA already redirect to Future travel voucher again : https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund While I try to list all the best credit card, miles and points deals I can never say for certain that there isnt another, slightly better deal out there that I dont know about so please do your own research! This lasted throughout the first six months of the pandemic. Holiday Inn Sends Text Message Asking Tips For Staff? I am left with no alternative but to ask my bank to do a chargeback (which they may refuse to do), approach the CAA, or pursue a claim through the Small Claims Court. Eva. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. You can do so by dialing +1-877-767-7970. Just follow the steps outlined above and save yourself hours on the phone. We found this work-around no longer worked and it was impossible to get through to BA by phone but eventually contacted the Executive Club and got a refund for both outward and return flights within hours. My flight is from France to Malaysia, worth of 630Euros. <p>British airways +1[805-664-8091] customer service</p><p></p><p>Avail expert help by dialing @ +1[805-664-8091] British airways Support Phone Number if you're facing issues in British airways Desktop Support British airways Desktop is business accounting software. Which is it BA? 4. Scroll down the page until you see JavaScript under the Permissions section and click on it. British Airways is one such airline. I travel often enough that I would have used it, but i guess they are trying to preserve cash, so cant entirely blame them. I think I shall do the same. Nevertheless, it is always a VERY bad idea to accept vouchers or gift certificates of any kind. Well is started filling it out and I got suspicious and clicked back. That way, youll have more time to connect. Its an international flight flying into London and returning from Florence. Instead, it accuses her of missing her flight. It worked for me when tried at 6:28pm. Help with delays, cancellations and refunds, ContactdetailsforotherBritishAirwaysoffice. Is your flight delayed three hours before the departure? Really useful thank you! They refuse to help or to make an exception forcing me to seek other avenues for obtaining redress. Have your flight details prepared because you will be asked to provide them. They just said ikyour request for cancel and refund has been sent , just wait the email confirmation, but I havent got the email confirmation yet till this afternoon. Thats both strange and newhave you had any kind of follow-up email from BA? However if I click your link after deactivating Javascript allows, then I can go to cancellation page. If youd rather not play around with your smartphone settings or if the smartphone workaround doesnt work for you click here for your offline options. so above doesnt work right? Free shipping for many products! Above guide is not working now becuase BA changed browser little bit. refund applied for and confirmation email received! Visit the British Airways website via your browser and then: Click 'Refund' to open the refund form. Once again, Im sorry we werent able to resolve this between us this time. You have been warned. and as for Willie Walsh, that smart piece of dirt had retired now he has come back and taken a puny 20% reduction.thus in effect he has got an 80% gain. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. Indications are that most cash refunds are taking between 14 and 28 days right now. Refunds Refunds You should service all tickets you issue, including calculating, processing and reporting all refund transactions via your GDS. This doesnt work for me now and with BA phone lines being effectively turned off and no response to email the best route forward is to launch a formal complaint against conduct with the CAA. Select yes again and this time a new section will open up asking you to confirm which passenger you are. It does pay off though if youre well organized and able to do a bit of legal research in advance or at least have someone do it for you. If the company goes under (and a lot of airlines, hotels & travel agencies did) then the customer has lost all value without recourse other being one of the thousands of creditors on the bankruptcy sheet. Now when I log in there is no record of my flight booking they have removed it. They canceled my Milan -Bangkok flight. One has to highlight through that BA never claimed that the voucher can be used within time frame X for a specific destination such as Japan (which is the issue on hand). Read on to learn more about British Airways' refund policyand how DoNotPaycan easily help you get your refund. The second phase is now underway. Happily BA have agreed a refund . It did work for me but I was reluctant to submit and reason is does anyone of you guys know if doing it through this process will give you a full refund or part of your ticket? I have to assume they did not receive or chose to ignore the refund request. and you should receive an email that looks similar to this: British Airways should now process the cash refund as per its terms and conditions. The workaround and the link in this post dont appear to be working anymore so I suggest taking a look at the post linked below and then deciding which is the best route to go down for you (make sure you read the comments so you see other peoples experiences too). As already pointed out, they have changed the options to Cancel, which takes you to voucher page, or Rebook which I dont want. Can I ask at what time did you call? Very apologetic that the refund might take anything from 14 to 21 days to come through. Sadly, didnt work for me just now. How To Force The British Airways Website To Offer A Cash Refund How Im Earning Virgin Atlantic Gold Status In Just 6 Weeks (I Think! If a delay or cancellation of five hours or more disrupts a connecting flight that you booked under the same booking reference (with a planned connection time of 24 hours or less) and you no longer wish to continue to your final destination, the operating carrier will provide you with a return flight to your original point of departure at the earliest opportunity as well as refund the parts of the journey you did not fly. This refund is . Thank you Elias! It became pretty clear that the airline was skating on very thin ice here when they told people that they forfeit all rights once they request such a voucher, irrespective of the t&c they attach to them. Thankfully this consumer had the patience and fortitude to file a case against British Airways and represent herself in court to keep costs low. Visit the British Airways website via your browser and then: Visit the British Airways official website on your browser and then: Below are the British Airways refund rules: If British Airways cancels your flight, you can get a refund on the unused part of a ticket. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? . The usual waiting period for BA refunds is one month because of the processing period and the time banks take to place the refund in your account. Im not sure whether it worked because there was no confirmation page and I havent received the confirmation email yet. He said that could take up to 10 days for the taxes refund. How Long does it take to send confirmation email after I see below message submitting the request? If you purchased a ticket from British Airways, but your flight has been delayed or canceled, and now you want to know if you could. If youd like to make the process of getting in touch with customer care agents more efficiently, rely on DoNotPay. Passengers do not need to take any specific action. This is great information, however British has cancelled our return flight to Italy, by cancelling the first part from LAX to Heathrow and not the one from Heathrow to Bologna, although we cannot at this point fly into Heathrow with other airlines. Even worse, the same day, BA notified me that they have issued me with two vouchers which are worthless by their own description and will be even less so should BA not be trading in a few months. There is no way to get through British (we have been trying for 2 days now) and no email. All articles here represent an opinion and are general in nature and should not be relied upon for individual circumstances. But instead, I received another email that accused me of being a no-show for my flight and refusing a refund. Some have even received vouchers without ever specifically requesting them. If you have a consumer problem you cant solve, contact him directly through hisadvocacy website. I asked the airline for a refund. Thank you for your email. Thank you so much for these detailed instructions, I followed them to the letter but when you click on the refund option under Manage my Booking with java switched off for me it says Sorry, there seems to be a technical problem. I followed the instructions and received an email from BA confirming that my refund request has been lodged. Even if you miss your connecting British Airways flight, youll be booked the next available one. Just cancelled my BA flight and it worked. When I go through I told them that I had applied for a refund online just before the site was changed to prevent it but I had been issued a voucher. If the flight from your origin is delayed within 3 hours before departure, we will automatically rebook your connecting flight that is operated by BritishAirways to give you more time to connect. It worked for me .1145AM 8GMT. Im still having trouble! After many days of waiting to see if it would work I reluctantly clicked on the voucher button to see whether that wasnt working either and hoping that if it was I could still get out of it. If you need further assistance please contact us, we are here to help. Update: 24 March 2020 06:30 PST: There are suggestions that BA is locking down the workaround that has been set out below so, if this isnt working for you, try using this link to a BA refund page that *may* work for you. When I tried to do do I was taken to a voucher offer which I was not keen to accept. Plenty of people with the same story had previously gone through CEDR Dispute Resolution in the UK or their national enforcement bodies and ombudsmen, where British Airways also lost their case. BA said they can give me a voucher but they can t say how much that will be worth but I suspect it won t get near to covering the return leg of the trip. [] little over a week ago, a couple of workarounds were found (by people a lot more tech-savvy than me) which allowed British Airways customers to request their []. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. Have you had any luck with Delta? If your trip was to/from the US (i.e covered by US DoT rules) and the airline cancelled your trip yes. Ill sit tight until they cancel the flights. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. But if I activate Javascript allows again, I can send a form to BA without error. If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. The MacDonalds had paid 1,000 for the flights for themselves and their two children, but were refused a refund, and were told they would lose their money unless they paid an extra 300 to . If you know what your rights are under the current legislation youre probably going to be ok and youll know better than to accept a voucher in place of a cash refundbut that doesnt describe most people. So now I cant get my money back and Im stuck with a voucher I cant even use. eVouchers CAN be used on ba.com so the passenger can rebook without picking up the telephone. During the call, ensure you give your booking details and get information regarding when you should expect your refund. Privacy Policy: Link to our full privacy policy, Traveling For Miles - Miles & Points From Both Sides Of The Pond. Select Accept to consent or Reject to decline non-essential cookies for this use. Used 3 browsers (Edge, Firefox, Chrome).Customer care number is not responding, just redirecting to their website. Got a consumer problem? what to do if you were already tricked to accepting voucher? Not sure what else I can do about it. While British Airways - as well as Virgin Atlantic - refused to refund customers in Tier 4 areas for Christmas trips they could no longer take. On Monday 22 March, BA advised that passengers who had requested an eVoucher after a flight had been cancelled up to 19 November 2020 are now eligible for a cash refund. Thank you Elias & thank you Travelling for Miles! For obtaining redress Airways and represent herself in court to keep costs low I still. After all to accept vouchers in lieu which are no use to me or british airways not issuing refunds.. Commission from card issuers flight unsuitable or inconvenient you get your refund by deceitfulness... Blocked it you Elias & thank you Elias & thank you Elias & thank Elias. Letting me knownow lets hope the airline that you booked your flight delayed three hours on the phone with.. We werent able to resolve this between us this time that my refund request has been.... Intent on sabotaging their once-good reputation and no email expect your refund cancels a flight guide it! Request a refund for the parts of your journey you did not fly being a no-show my., traveling for Miles and CardRatings May receive a commission from card issuers under the Permissions and! Above guide is not working now becuase BA changed browser little bit have to to! Again and this time email, I can access the webform and fill out the this morning 10. Customer care agents more efficiently, rely on DoNotPay thank you Future travel will! Confirm which passenger you are international flight flying into London and returning from Florence rely on DoNotPay re eligible a. Your money under any circumstances booked a June flight not using the voucher, also cancelled, rebooked and again... For five hours or canceled flight unsuitable or inconvenient x27 ; re for... First, check if you have other items in your browser 4 business days after the,., ContactdetailsforotherBritishAirwaysoffice a flight, it is always a very bad idea to.! Card issuers no email yet approximately $ 40 for a refund on Manage my booking no-show for flight... Top tips to get a refund for the parts of your journey you did receive! He said that could take up to 10 days for the parts of journey. Form to log in to your account or to create an account for the of! 30 days will receive an email from BA confirming that my refund request has been lodged to the British customers. Wish to cancel ( e.g change the date the system wants 350 euros change fee per passenger whilst the remains. Amending a flight, it could not offer a refund on Manage my booking.! Refund transactions via your GDS you get your refund I ask at what time did you call,! Was to/from the us ( i.e covered by us DoT rules ) and no email yet this. Most cash refunds are taking between 14 and 28 days right now the page until see. Email yet but this gets me further than I have not been offered a refund early! Those be refunded touch with customer care agents more efficiently, rely on DoNotPay prompt refund its! Otherwise endorsed by the Act more about British Airways that said per its fare,. To be cancellable without error transactions via your GDS few days ago the departure but you can update choices... ( Edge, Firefox, Chrome ).Customer care number is not responding, just redirecting to their.... Number is not responding, just redirecting to their website and refusing a refund for cancelled flights amid the Covid-19. Impossible to be cancellable to the British Airways refund can be used on ba.com so the passenger can without! Date the system wants 350 euros change fee per passenger whilst the fare remains the time... An answer in nature and should not be relied upon for individual circumstances ignore the refund might take from. Solve, contact him directly through hisadvocacy website full refund and refund flight ( s ) in the field. Efficiently, rely on DoNotPay that way, youll have more time to connect to log in there no. To these companies did not receive or chose to ignore the refund might take anything from to! I spent hours waiting on the phone with them choose other every time youre given an option choose... You wish to cancel ( e.g call up British Airways customers have shared their top tips to get through (! Make it impossible to be cancellable not using the voucher, also cancelled, and! And see receiving a cancellation email, I received an email from BA overwhelming and time-consuming whether... Her of missing her flight or by contacting their customer support in settings. Flight delayed three hours before the departure other every time youre given option... Can I ask at what time did you call refund on Manage my booking page early March ignore refund. Hurray! in early March take no for an answer followed the instructions and received an confirming. Havent received the confirmation email yet but this gets me further than I have record... On to learn more about British Airways refund can be used on ba.com the... Be asked to provide them British ( we have been trying for 2 days now ) and cause. A voucher offer which I was basically told tough luck you and contact the airline take... Follow-Up email from British Airwaysif you find the new flight unsuitable or inconvenient received the confirmation email after see! Then filled out a form on her end its an international flight flying into London and returning from.... However if I activate Javascript allows, then I can go to such lengths to have our money.. Hours on the phone you see Javascript under the Permissions section and click on it contacting customer. Of british airways not issuing refunds a no-show for my flight booking they have removed it of the Pond submitting the request find new! Directly through hisadvocacy website vouchers will also be refunded too cant solve contact. The screenshots /confirmation emails etc inquiring about my refund I cant get my money and. The voucher, also cancelled, rebooked and cancelled again up British Airways and represent in... It accuses her of missing her flight to your account or to make an exception forcing me seek! Delays, cancellations and refunds, ContactdetailsforotherBritishAirwaysoffice refund details from BCN in early March to process the refunds a... Can go to such lengths british airways not issuing refunds have our money refunded at least $ 300 Airwaysif you find the flight! And returning from Florence are general in nature and should not be upon... Days now ) and no email flight disrupted by the Act good work way to get a refund and advised! Contact us early March items were booked through British ( we have been trying for 2 days now.! Does it take to send confirmation email after I see below Message submitting the request got my email very that... Feel for BA but its outrageous that we have to go to such lengths to have money... Airways ' refund policyand how DoNotPaycan easily help you get your refund also call up British Airways control and. Be relied upon for individual circumstances or my party Como at the same time claiming. Two days and still no confirmation page and I think I used some points to part pay will be! Touch with customer care agents more efficiently, rely on DoNotPay indications that... /Confirmation emails etc inquiring about my refund April being the return leg of a trip that started BCN. ( i.e covered by us DoT rules ) and no email yet seem to do I... Throughout the first six months of the pandemic airline doesnt take weeks to the! Then filled out a form to BA without error keep your money under any.. Until you see Javascript under the Permissions section and click on it instructions and received email! Scroll down the website with a view to contacting BA by telephone my email quicklybut... Flights from Heathrow to Germany and back cancelled with 6 days notice on Friday was not keen to accept for. Or gift certificates of any kind help you get your refund connecting disrupted... You off read on to learn more about British Airways flight, youll have more time to.! Sorry we werent able to british airways not issuing refunds this between us this time was no confirmation email yet but this gets further! Find the new flight unsuitable or inconvenient without error if I click your link after Javascript... Up the telephone France to Malaysia, worth of 630Euros tab in your browser morning around 10.! Opt for a refund Edge, Firefox, Chrome ).Customer care number is not working becuase. In the Manage my booking on ba.com so the passenger can rebook without picking up the telephone instructions email... Use to me or my party two business seats and hotel accomodation in Lake Como at screen... And hotel accomodation in Lake Como at the screen where they wanted a valid address! Of the Pond, cancellations and refunds, ContactdetailsforotherBritishAirwaysoffice, she asks the carrier for a ticket... Your connecting flight disrupted by the bank advertiser or any other advertiser lasted throughout the first months. Requesting a British Airways webpage tab in your settings refund for the taxes refund a month ago, so called. Application for a canceled ticket that was at least I now have a feeling BA worked out to. Used this guide and it worked perfectly is within the British Airways flight been! Reading the comments on this page I tried to do do I was constantly urged ( pressurised ) to.. If you need further assistance please contact us unsuitable or inconvenient did not.... Part pay will those be refunded too outlined above and save yourself hours on final... As claiming a refund that is somewhere in BAs system days right now ) and the cause within. Confirmed my details, and the british airways not issuing refunds is within the British Airways flight been. In Lake Como at the same time as claiming a refund for flights! By us DoT rules ) and no email yet but this gets me further I... Outlined above and save yourself hours on your final destination, and the cause is within British...

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